DESPATCH OF STOCK ITEMS FOR DELIVERY TO AVAILABLE POSTCODES IN LOCAL AREA: 2 - 3 WORKING DAY SERVICE (NON-GUARANTEED)
Please feel free to call us on 0118 978 6468 or email us at wokingham@andersonroofing.org.uk for further details.
DESPATCH
- Our aim is to despatch orders from stock that are placed with us on weekdays (Monday-Friday) the same or following working day if we use a courier service, subject to stock availability, delivery details being acceptable & payment being received & cleared in full.
- The delivery of goods within 2 - 3 working days is our aim. However, please note that this is an aspiration, and is not guaranteed as it is subject to a number of factors including reliability of the parcel / pallet carriers, seasonal peaks (such as Christmas), adverse weather conditions (such as snow & floods) etc and is an estimate only, given in good faith.
- By paying a delivery charge on this website, please note that you are paying for the goods to be delivered, not when they will be delivered. The date of delivery is incidental, and as stated above is not guaranteed due to factors that are beyond our control.
- Orders placed on a weekday after 1pm or at weekends will be processed the next working day where possible.
DELIVERY - OTHER GOODS
- Cedar shingles, roof domes, roof tiles, roof slates, roofing batten & bulk bags of aggregates & landscaping materials are supplied within 2 - 5 working days subject to stock availability, the nature of the goods and the delivery location. We will contact you by phone and / or by email to advise an eta.
- We will deliver your order using the most appropriate, quickest and / or cost-effective method available which may be using manual offload as opposed to a mechanical offload method, such as a crane, or on a pallet via a pallet haulier. We reserve the right to right to make this decision to allow us to provide the best service to our customers and for commercial reasons.
- Please feel free to call us on 0118 978 6468 or email us at wokingham@andersonroofing.org.uk for further details.
FOR A FULL DESCRIPTION AND OTHER TERMS FOR DELIVERY PLEASE SEE OUR DELIVERY POLICY BELOW
Delivery Policy_v1.2 February 2024